Privacy Policy & SMS Terms and Conditions
Last Updated: April 21, 2026
At Dynamic Home Health Care (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information, including through SMS communication.
Information We Collect
- Contact Information: Name, phone number, email, address
- Health Information: Details needed for care coordination
- Billing Information: Payment and insurance details
- Technical Information: Device data, IP address, website usage
How We Use Personal Information
- To schedule and confirm appointments
- To send SMS messages related to your care
- To process billing and insurance
- To improve services and comply with legal obligations
Who We Share Information With
We do not sell or share your personal information with third parties for marketing purposes. We may share data with:
- Healthcare providers
- Insurance companies
- Trusted service providers (e.g., billing, IT) under confidentiality
- Authorities, if required by law
SMS Consent
By opting into SMS from our website or other methods, you agree to receive messages related to your care, including:
- Appointment reminders and scheduling
- Post-visit instructions
- Lab and billing notifications
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out. Reply HELP for assistance.
SMS consent is not shared with third parties or affiliates for marketing purposes.
How to Contact Us
For questions or assistance, email us at info@dynamichhc.com
Policy Updates
This policy may be updated from time to time. Changes will be posted here with the effective date.
SMS Terms and Conditions
1. SMS Consent Communication
Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Dynamic Home Health Care, you may receive messages related to:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dynamic Home Health Care. You can reply STOP to opt out of SMS messaging at any time.”
3. Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 1–4 SMS messages per week related to your services.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary for domestic or international messages.
5. Opt-In Method
You may opt in to receive SMS messages from Dynamic Home Health Care in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
- By texting us first
6. Opt-Out Method
You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. Alternatively, you may contact us directly to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply with the keyword “HELP” or contact us directly through our website https://www.dynamichhc.com/ or by phone at 614-344-7535.
Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures
- Message and data rates may apply
- You can opt out at any time by texting “STOP”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions page
- Message frequency may vary